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11th March 2015

Goals and Achieving Them! 4 Simple Steps to Improve Your Business Performance

What goals have you put in place for your business to achieve this year? In these competitive times, the everyday activity of your business can become […]
4th March 2015
staff training employees

5 Secrets To Making Staff Training Stick

Improving Your Business’s Performance Through People. Our sister company Customer Perceptions has been in the mystery shopping and consumer research business for 20 years. One of the […]
25th February 2015
Hospitality and Retail Product Knowledge

3 Key Moments in Transmitting Product Knowledge to Your Customers.

The importance of product knowledge is a feature of your customer service that it may be easy to overlook. We don’t think you should, and here’s […]
19th February 2015

5 Reasons Your Business Would Benefit From An LMS.

(And Why!) An LMS used to be a very significant investment for any business. It still is, but in recent years the scale of the investment […]