Human Resources
Our suite of human resource modules are designed to give your staff the skills and insight they need to effectively manage people, and by doing so maximise your business performance.
These modules include elements such as employee appraisal, conflict management, interviewing, recruitment, selection and professional labour law.
To see more detail about the training goals and content of our human resources programmes simply click on the course below. Any of these modules can be delivered to your employees individually or in any combination with modules from any of our other training categories.
These modules include elements such as employee appraisal, conflict management, interviewing, recruitment, selection and professional labour law.
To see more detail about the training goals and content of our human resources programmes simply click on the course below. Any of these modules can be delivered to your employees individually or in any combination with modules from any of our other training categories.
Employee Appraisal
After this course, participants will be able to analyse performance management systems, to identify the benefits of good performance management systems and to develop SMART objectives in pursuit of organisational goals. It will also supply participants with the tools needed to effectively manage performance and effectively manage conflict during appraisals.
Employee Retention & Career Development
Interviewing, Recruitment & Selection
In this course participants will learn to set up a job profile, to agree the traits required for a given role and to structure an interview in order to ensure suitable candidates are delivered. It also covers understanding and employing the best processes to attract suitable applicants for
the interview process.
Conflict Management
This course is designed to improve the communication, listening and influencing skills of the participants, to introduce conflict management strategies for different situations, methods for handling difficult people and to explore methods of handling conflict and the concept of "co-operative power".
Labour Law
Train The Trainer
This course explores the training model and the theories behind adult learning. It also helps participants to identify their own training style and choosing relevant content for a particular training session or group. It explores how best to use and present training materials, and importantly covers how to evaluate the effects of training.
