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PRODID:-//Optimum Results - ECPv5.16.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Optimum Results
X-ORIGINAL-URL:https://optimumresults.ie
X-WR-CALDESC:Events for Optimum Results
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TZID:UTC
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TZOFFSETFROM:+0000
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TZNAME:UTC
DTSTART:20260101T000000
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DTSTART;TZID=UTC:20260623T093000
DTEND;TZID=UTC:20260623T123000
DTSTAMP:20260721T153832
CREATED:20260703T144023Z
LAST-MODIFIED:20260708T130624Z
UID:27837-1782207000-1782217800@optimumresults.ie
SUMMARY:Communication Skills For Managers  9:30am - 12:30pm  €59  SOLD OUT!
DESCRIPTION:The participants will be provided with a practical introduction to effective workplace communication\, with a focus on helping managers communicate clearly\, listen actively and support stronger collaboration across their teams. \nThe course is delivered over one 3 hour session. \n  \nOverview\nThis is an introductory level programme for managers\, supervisors\, team leaders and professionals who want to improve how they communicate with staff\, colleagues and wider teams in a workplace setting. \nStrong communication is one of the most valuable skills a manager can have. Whether leading teams\, handling expectations\, resolving issues\, giving direction or supporting collaboration\, the ability to communicate clearly and professionally has a direct impact on productivity\, morale and workplace culture. \nThis course will introduce participants to the principles of clear and effective communication. It will focus on structuring messages\, listening actively\, adapting communication style\, managing conversations professionally and communicating expectations with confidence. \nThe programme is ideally suited for managers and team leaders who want to reduce misunderstandings\, improve collaboration\, strengthen working relationships and support a more positive and productive team environment. \nParticipants will gain a clear baseline understanding of how effective communication supports better management\, clearer direction\, stronger engagement and improved day-to-day working relationships. \n  \nWho Should Attend?\nManagers who are responsible for leading teams\, giving direction and managing expectations. \nSupervisors and team leaders who communicate regularly with staff and support day-to-day performance. \nProfessionals who work cross-functionally and need to communicate clearly with different departments\, teams or stakeholders. \nStaff who want to improve their workplace communication skills and build confidence in professional conversations. \nOrganisations that want to improve communication standards\, reduce misunderstandings and support stronger collaboration across teams. \nAnyone who wants to communicate more clearly\, listen more effectively and handle workplace conversations with greater confidence. \n  \nLearning Outcomes\nThis short practical course will introduce learners to the key principles of clear\, confident and effective workplace communication. Learners will explore how communication affects team performance\, productivity\, morale\, trust and collaboration. \nParticipants will gain an understanding of how to structure messages clearly\, provide instructions and direction\, communicate expectations and adapt their communication style to different audiences. The course will also look at the importance of active listening and how managers can use listening skills to build understanding\, reduce confusion and support stronger relationships. \nLearners will consider practical examples of workplace communication\, including managing professional conversations\, communicating change\, providing feedback\, handling misunderstandings and supporting collaboration across teams. They will also explore the role of written communication and how clear written messages can reduce delays\, confusion and avoidable issues. \nThe course will outline simple steps managers can take to improve communication in everyday interactions. This may include preparing messages more carefully\, checking understanding\, listening with empathy\, adapting tone and language\, and creating space for more open and constructive conversations. \nParticipants will also consider why communication matters now\, particularly in busy workplaces where poor communication can quickly lead to misunderstandings\, delays\, low morale\, conflict and reduced productivity. Managers who communicate clearly\, listen effectively and understand their teams on a human level are often better positioned to build trust and improve performance. \nBy the end of the session\, participants will have a stronger understanding of effective management communication\, how to communicate expectations more clearly\, and how to support better collaboration\, stronger relationships and improved workplace outcomes. \n  \nDelivery Method\nOnline Live Interactive Webinar \nCourse Duration\nThe duration of this programme is 3 hours with a 10 minute break after each hour.
URL:https://optimumresults.ie/event/communication-skills-for-managers/
LOCATION:Zoom
CATEGORIES:Individual course
ORGANIZER;CN="Optimum%20Results":MAILTO:info@optimumresults.ie
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