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PRODID:-//Optimum Results - ECPv5.16.2//NONSGML v1.0//EN
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X-WR-CALNAME:Optimum Results
X-ORIGINAL-URL:https://optimumresults.ie
X-WR-CALDESC:Events for Optimum Results
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DTSTART:20260101T000000
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DTSTART;TZID=UTC:20260522T093000
DTEND;TZID=UTC:20260522T123000
DTSTAMP:20260721T180800
CREATED:20260703T153541Z
LAST-MODIFIED:20260708T130840Z
UID:27851-1779442200-1779453000@optimumresults.ie
SUMMARY:Dynamic Sales & Commercial Skills  9:30am - 12:30pm  €59  SOLD OUT!
DESCRIPTION:The participants will be provided with a practical introduction to sales and commercial skills\, with a focus on helping learners communicate value\, build relationships and support positive commercial outcomes. \n  \nThe course is delivered over one 3 hour session. \n  \nOverview\nThis is an introductory level programme for staff\, managers\, business development professionals and customer-facing individuals who want to strengthen their commercial awareness and improve how they communicate with customers and clients. \nStrong sales and commercial skills help organisations identify opportunities\, understand customer needs\, communicate value and build professional relationships. In many roles\, commercial success depends not only on selling\, but on listening carefully\, responding appropriately and presenting solutions in a clear and credible way. \nThis course will introduce participants to the core principles of sales and commercial communication. It will focus on understanding commercial drivers\, identifying customer needs\, building rapport\, presenting solutions\, handling objections and supporting positive customer experiences. \nThe programme is ideally suited for organisations that want to improve commercial confidence\, strengthen client relationships and support staff who are involved in sales\, service\, business development or customer engagement. \nParticipants will gain a clear baseline understanding of how strong communication\, customer focus and commercial awareness can support business growth and improve client outcomes. \nWho Should Attend?\nStaff who are responsible for business development\, sales support or customer engagement. \nManagers who are involved in commercial activity\, client relationships or business growth. \nProfessionals who support client relationships\, proposals\, customer communication or service delivery. \nEmployees who want to build stronger commercial confidence and improve how they communicate value. \nOrganisations that want to strengthen customer focus\, improve relationship skills and support positive commercial outcomes. \nLearning Outcomes\nThis practical course will introduce learners to the key principles of sales and commercial effectiveness. Learners will explore how commercial awareness\, customer understanding and clear communication can support stronger business relationships and improved outcomes. \nParticipants will gain an understanding of how to identify customer needs and expectations\, communicate value clearly and build professional relationships based on trust and credibility. The course will also look at how to present solutions effectively and respond to customer questions or concerns in a constructive way. \nLearners will consider practical examples of commercial conversations\, including engaging with customers\, managing client expectations\, handling objections and recognising opportunities to support business growth. \nThe course will also explore how positive customer experiences can support commercial success. Participants will consider the importance of communication\, responsiveness\, professionalism and relationship-building in creating stronger customer confidence. \nBy the end of the programme\, participants will have a stronger understanding of sales and commercial skills\, how to communicate value more effectively\, and how to support positive customer relationships and business growth. \nDelivery Method\nOnline Live Interactive Webinar \nCourse Duration\nThe duration of this programme is 3 hours with a 10 minute break after each hour.
URL:https://optimumresults.ie/event/dynamic-sales-commercial-skills/
LOCATION:Zoom
CATEGORIES:Individual course
ORGANIZER;CN="Optimum%20Results":MAILTO:info@optimumresults.ie
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