UPCOMING TRAINING PROGRAMMES
Develop Your Skills.
Grow Your Business.
Our live online July courses help SME owner-managers and teams build practical skills in AI for marketing, responsible AI use, recruitment and onboarding, and customer service.
Each session focuses on real workplace challenges, with simple, actionable techniques that can be applied immediately.
Flexible and accessible, designed to strengthen performance, improve consistency and support better business outcomes from day one.
Trusted by 50,0000 Professionals across Ireland and internationally
Marketing Made Easier with AI
- July 21st
- €59pp
- Online
- Half Day
Finding, Hiring and Keeping Good People
The First 90 Days
- July 23rd
- €59pp
- Online
- Half Day
Using AI Safely in Your SME
(EU AI Act)
- July 28th
- €59pp
- Online
- Half Day
Delivering Exceptional Customer Service
- July 30th
- €59pp
- Online
- Half Day
Trusted By
Marketing Made Easier with AI: Plan, Create and Repurpose Content
This practical workshop helps SME owner-managers use AI to plan, create and repurpose marketing content in a structured, safe and commercially effective way.
Participants learn to move beyond random AI outputs using a simple PROMPTS framework, while understanding key risks such as privacy, accuracy, copyright and EU AI Act considerations.
They will review their online presence, explore competitor activity, and identify content opportunities. The session also covers creating content pillars and repurposing one strong idea across channels like social media, email, blogs, video and FAQs.
Participants leave with a clear, practical approach to using AI for marketing planning and content creation.
July 21st | €59pp | Online | Half Day
Finding, Hiring and Keeping Good People: The First 90 Days
This introductory programme is designed for business owners, managers and HR staff who want to improve how they attract, hire and onboard new employees.
Participants will learn the key stages of recruitment and onboarding, from identifying a role through to supporting new hires as they settle in. The course highlights how a clear, structured approach can improve hiring decisions, enhance the candidate experience and support long-term retention.
Ideal for organisations looking to strengthen their hiring process, the programme provides a practical foundation in good recruitment and onboarding practices.
July 23rd | €59pp | Online | Half Day
Using AI Safely in Your SME: What’s Safe, What’s Risky and What Needs a Policy (EU AI Act)
This introductory programme is designed for business owners, managers and team leaders who want to understand how artificial intelligence can be used responsibly in the workplace.
It covers the key principles of the EU AI Act and what responsible AI use means in a practical business context, including risks, governance and compliance.
The course is ideal for organisations starting to use AI, considering its adoption, or aiming to build awareness and confidence around responsible use.
Participants will gain a clear understanding of AI literacy, the EU AI Act, and the practical steps needed to support safe and effective AI adoption.
July 28th | €59pp | Online | Half Day
Delivering Exceptional Customer Service: Turning Customer Experience into Repeat Business
This introductory programme is designed for business owners, managers, team leaders and frontline staff who want to improve the quality and consistency of customer service.
It explores the key principles of excellent service, showing how improvements in communication, responsiveness and follow-up can enhance the customer experience and support satisfaction, reputation and growth.
The course is ideal for organisations that interact directly with customers and want to build confidence and consistency across their teams.
Participants will gain a clear understanding of what great customer service looks like in practice and how to deliver a more professional, customer-focused experience.
July 30th | €59pp | Online | Half Day
