Our live online courses help business owners, managers and teams build practical skills for everyday workplace challenges.
Each session offers useful insights and techniques you can apply straight away to support your people and improve business performance.
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Give your team the confidence and communication skills to turn customer interest into buying decisions.
This practical programme from Optimum Results focuses on the commercial value of exceptional customer service: understanding what customers need, building trust, responding confidently and helping them take the next step towards a purchase.
Whether participants handle enquiries, recommend products or services, or support existing customers, the course helps them recognise how their everyday interactions can influence sales. The aim is to strengthen their ability to secure business through clear, helpful and persuasive customer conversations.
October 28th | €59pp | Online | Half Day
Set a clear direction for your business in 2027 with this practical, live online half-day course. Designed for business owners and managers, the session explores how to review business performance, identify opportunities and set realistic priorities for the year ahead.
Learn how to turn your goals into an actionable business plan, with clear objectives and milestones to help you stay focused and measure progress.
November 24th | €59pp | Online | Half Day
Build a healthier working environment in 2027 with this practical, live online half-day course. Designed for SME owners and managers, the session explores how to recognise early signs of burnout, understand workplace pressures and support your team’s wellbeing.
Learn practical ways to manage workloads, encourage healthy boundaries and create a supportive workplace culture that helps your people and business thrive.
November 25th | €59pp | Online | Half Day
Build a stronger team in 2027 with this practical, live online half-day course. Designed for SME owners and managers, the session explores how to attract suitable candidates, conduct effective interviews and make confident hiring decisions.
Learn practical ways to improve your recruitment process and create a structured onboarding experience that helps new employees settle in and succeed.
November 26th | €59pp | Online | Half Day
Take the confusion out of preparing tax returns with this practical, live online half-day course. Designed for SME owners and managers, the session explores the key steps involved, the records you need and common mistakes to avoid.
Learn practical ways to organise your financial information and approach tax return preparation with greater clarity and confidence.
December 1st | €59pp | Online | Half Day