Optimum Results

Categories: Specialist Training Programmes

The Effective Business Advisor (EBA) is a specialist training programme designed to build the competencies of SME client engaging staff. Classified by the EU’s Training Foundation (ETF) as an “International Best Practice Programme”, it is delivered by experienced, well qualified, trainer specialists in the field of SME Development. EBA has benefited hundreds of participants across several Countries with an aggregate satisfaction rating of 97.33%

The Effective Business Advisor Brochure

Duration

3 full day classroom and 6 half day online workshops

Interactive Sessions

Engaging Content

Experienced Trainers

Experts in their field

Resources & Materials

Reference notes

The Effective Business Advisor (EBA) is a specialist training programme designed to build the competencies (knowledge, skills, attitude & behaviour) of the client engaging staff of Business Development Agencies. Equally, it is appropriate for any personnel working in the field of Advising, Facilitating or Mentoring SME Managers to optimise the performance of their businesses.

Following a rigorous peer review in 2015, EBA was classified by the EU’s Training Foundation (ETF) as an “International Best Practice Programme”. Delivered by experienced and well qualified trainers in the specialist field of SME Development, EBA has been enjoyed by participants in several Countries.

This programme is suitable for any personnel working in the field of Advising, Facilitating or Mentoring SME Managers to optimise the performance of their businesses.

On completion of the training participants will have:

  1. A good understanding of the SME sector and SME Management behaviours and needs.
  2. An excellent understanding of the holistic business model as a framework for business performance, analysis and planning.
  3. Significantly improved ability to identify ”value added” opportunities for your clients.
  4. Confidence to engage in business discussion with clients about performance and development.
  5. A good understanding of the key disciplines of business.
  6. A good understanding of the process of SME growth and development of the process of facilitating SME Management thinking and decision making.
  7. Completed a work-book assignment/Client Case Study to the standard required to be awarded the “Advanced Certificate in Client Business Development”.

The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

  1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.
  2. On-site Delivery at your business premises or at our state-of-the-art training rooms

Usually delivered over 12 – 14 weeks, the programme involves 9 Modules of Training, 3 x full days of classroom and 6 x half day online interactive workshops. The training programme concludes with participants submitting a Work Based Assignment / Client Case History.

This programme consists of the below modules:

 

1 – Onsite Full day
-Overview, Objectives & Outputs
-The World of the SME Owner Manager
-Business Performance Assessment
-Management & Leadership
-The Holistic Business Model
-Strategic Planning
-KPIs & MIS

 

2 – Online Half Day
-Communication
-Information collection
-Questions & Interpreting Information

 

3 – Online Half Day
-Marketing
-Sales & Customer Retention
-Competitive Advantage
-Value Proposition

 

4 – Online Half Day
-e-Commerce
-Omni Chanel Sales
-Doing Business online

 

5 – Onsite Full day
-Understanding and interpreting financial information
-SME case Shitry participative exercise 1

 

6 – Online Half Day
-Pricing Strategies
-Cash Flow Management & Funding

 

7 – Online Half Day
-Managing
-Leading & Developing People

 

8 – Online Half Day
-Productivity
-Systems
-Quality
-Supply
-Innovation & Environment

 

9 – Onsite Full day
-Managing Relationships & Boundaries
-Managing Self & ongoing Personal Development
-Programme Summary & Review / Discussion
-Submitting the Work Based Assignment (WBA)
-Overall Programme Evaluation

 

2020 sees us commence our third round of Management and staff Development Programme with Optimum Results (Dundalk). The first, was a 12 Day programme for Divisional Managers and Supervisors and the second was a more advanced programme for our senior managers, utilising the findings and observations from Prog 1. Our new programme combines basic level First Line Management training with continuing up skilling of our Middle and Senior Team. The feedback from Optimum Results; training is always very positive, and all participants agree that results exceed our expectations.
Philip Fagan
Kellett’s/Respa Beds

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Request a proposal for the Professional Business Advisors Programme.

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      The Effective Business Advisors Programme FAQs

      Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

       

      We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

      The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

       

      We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

      Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

       

      Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

       

      Contact us today to discuss our pricing and payment options available.

       

      We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

       

      Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

       

      This fantastic new course equips your business with the tools to make an impactful pitch to potential investors on your business.

      Duration

      4 Days

      Interactive Sessions

      Engaging Content

      Experienced Trainers

      Experts in their field

      Resources & Materials

      Reference notes

      This training programme is an intensive 4 day programme covering important topics to ensure you are putting your best foot forward when pitching your business to Investors. Most business don’t get a second chance to pitch to Investors so this programme is designed to ensure you have the necessary information included in your pitch and you are presenting it as effectively as possible.

       

      Any Business Owner that is planning on pitching their business to Investors in the coming months.

       

      Participants will get a comprehensive understanding of the elements of a pitch that are important to Investors and learn how to communicate these elements as effectively as possible when presenting.

       

      The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

       

       – Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.


       – On-site Delivery at your business premises or at our state-of-the-art training rooms.

       

      This programme is delivered over 4 days, which can be spread out at times suitable for Participants.

      • Personal Presentation & Disposition.
      • Communicate with confidence and conviction.
      • Understand the Business you are in and what you are selling
      • What are Investors looking for?
      • Presentation ‘Tips & Tools’

       

      The Project:

      • The Business, the Product and the Benefits
      • Why this business and why will you be successful?
      • Target Markets & Customers (size & location/s)
      • Competitive Advantage / Value Proposition
      • Sales, Profit & Cash Requirement Forecasts
      • Investment required, ROI and Exit Strategy
      • Strong close / Convince me to invest!!!
      • Predict the questions you will be asked and your response?
      • Preparation / Rehearse / Test

       

      “Dragon’s Den” Presentations  

      • 15-minute pitch
      • 10-minute Q & A
      • (5-minute notes, scoring and turnaround)

      Including Pre Presentation Notes & Check Sheet and Post Presentation Scoring & Feedback Sheet with Video

      The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
      Kevin O’Connor
      Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

      Get Started

      Request a proposal for the Superior Investment Pitch Programme.

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        Please complete the form and click on the 'Submit' button to begin the payment process.





          Get Started

          Fill out the form below for more information.





          The Superior Investment Pitch Training Programme FAQs

          Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

           

          We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

          The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

           

          We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

          Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

          Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

           

          Contact us today to discuss our pricing and payment options available.

           

          We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

           

          Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

           

          This short half day course equips your business with the tools it needs to get paid on time, and maintain a healthy cashflow.

          Duration

          Half Day

          Interactive Sessions

          Engaging Content

          Experienced Trainers

          Experts in their field

          Resources & Materials

          Reference notes

          This training programme provides participants with all the tools necessary to ensure that they can reduce their creditors payment cycle as much as possible and get paid promptly.

          Any businesses who have creditors and need to reduce the payment cycle for funds to flow more freely throughout their business.

          Participants will understand the stages at which they can monitor to maintain a healthy cashflow in their business from credit policies, credit checks, calculating debtor days, records and much more.

          Online Delivery via Zoom.

           

           

          This programme is delivered over 2 x 90 minute sessions with a short break in between.

           

          The Foundation Stones

          • Give Credit with Care. Have a Credit Policy with Clear Terms & Conditions.
          • Undertake Credit Checks.
          • Understand your customer’s T&Cs and get PO Numbers if required.
          • Ensure that EVERYTHING is Invoiced and Invoice promptly.
          • Debtor Days Calculation and keep up-to-date Records.
          • Review Debtors List at least every month.
          • Keep a record of customers’ Track Record for Payment.
          • Additional charges for late payment

           

          Collecting your Money !

          • ‘Act early & often’ / Reminder emails, letters & calls / Attitude & Disposition / ‘Reading the circumstances’.
          • Understand the critical elements of conversations and ‘tools of collection’
          • Obtain payment of undisputed amounts.
          • Personal visits and Sales people involvement
          • The cost, time and other impact of disputed debt collection
          • Resolve disputes / Arbitration / Assessment by industry expert
          • Settlement / Agreement for Payment
          • Cut off point decision / Lost relationship Rules for Additional Action:

          – Recovery of goods

          – Damage limitation

          – Debt collection agents

          – Legal Action

           

          Review Summary and Action Plan

          The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
          Kevin O’Connor
          Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

          Get Started

          Request a proposal for the Cash Collection Programme.

            Get Started

            Please complete the form and click on the 'Submit' button to begin the payment process.





              Get Started

              Fill out the form below for more information.





              The Cash Collection Training Programme FAQs

              Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

               

              We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

              The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

               

              We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

              Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

              Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

               

              Contact us today to discuss our pricing and payment options available.

               

              We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

               

              Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

               

              This brand new innovative program from Optimum Results provides you the power to manage and measure your distribution channels/resellers more effectively.

              Duration

              Bespoke Programme

              Interactive Sessions

              Engaging Content

              Experienced Trainers

              Experts in their field

              Resources & Materials

              Reference notes

              This training programme sees us partner with our sister company Customer Perceptions (specialists in market research) to bring to you a 360 all encompassing programme to accelerate your sales.

               

              Our experience shows us that Distributors/ReSeller businesses face a unique challenge in ensuring that their sellers are promoting their products to the highest standards that you expect.

               

              This programme allows you to measure your distribution channels through a process of consultation, training, mystery shopping audits and reporting.

              Any businesses who work with agents, stockists, resellers or distributors to sell their products.

              The key outcomes of this programme are:

              1. Increase sales and profit margins
              2. Improve reputation and brand image
              3. Increase customer satisfaction and Net Promotor Scores
              4. Entice new resellers with this competitive offering
              5. Eliminate waste costs
              6. Streamline product knowledge training and updates
              7. Encourage long-term partnerships with resellers

              The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

               

               – Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required


               – On-site Delivery at your business premises or at our state-of-the-art training rooms.

              This programme is tailored to each individual client,  Depending on your requirements we can create this programme based on your company’s needs and timeline.

              Our programme is bespoke to your own individual needs. Talk to us today about how we can tailor the programme to solve your unique challenges.

               

              Below are some of the steps we will use to do this:

               

              1. Buy In  we can facilitate win-win co-operation and agreement of your re-sellers to be part of the programme.
              2. Measurements  – through our expert mystery shopping panel, we can measure and record current levels of compliance (including product knowledge, POS visibility and customer service) throughout your network to establish where improvements are needed and tailor the programme to meet these challenges.
              3. Training Programme Design – Our specialist Online Training Team ( www.SeamsCloud.com ) will help design and produce appropriate product/technical online training modules for your re-seller staff. Training can be at different levels (floor staff, line management, higher management). 
              4. Training Delivery – We will host the online training process in co-operation with your re-sellers and provide help desk services for the trainees. All relevant staff members will be issued with unique log in information to access their bespoke training modules at any time, on any device.
              5. Reporting – You will also have a quick reference dashboard of training activity, results and progress to evaluate the success of the programme and your Return on Investment. You will also have access to a mystery shopping reporting dashboard to have instant access to KPIs.
              The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
              Kevin O’Connor
              Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

              Get Started

              Request a proposal for the Weakest Link Training Programme.

                Get Started

                Please complete the form and click on the 'Submit' button to begin the payment process.





                  Get Started

                  Fill out the form below for more information.





                  The Weakest Link Training Programme FAQs

                  Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                  We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

                  The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

                   

                  We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                  Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                  Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                   

                  Contact us today to discuss our pricing and payment options available.

                   

                  We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                   

                  Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.