Optimum Results

We are continuing to deliver our courses during Covid

Understand how website traffic works and the basics of SEO and website optimisation to generate more traffic and grow your online sales. 

Duration

2 Hours

Interactive Sessions

Engaging Content

Experienced Trainers

Experts in their field

Resources & Materials

Reference notes

Upcoming Training Dates

– 9.30am, Wednesday 12th January 2022

Price

– €95

Struggling with the day to day management of your WordPress Website?  This short course will take you through the basics in a way that ensures you are confident in using WordPress to manage your site.

This course is for people who are very new to WordPress and haven’t had the time to gain competency in the use of the tool.  If you are avoiding updates to your WordPress website for fear of breaking it this is the programme for you.

This short practical course will commence by introducing learners to a number of free tools and resources that they can use to firstly test the general performance of their site.  Learners will go on to learn about simple actions they can take to improve the visibility of their site in search engines for their target audience.  Learners will discover a list of valuable free tools that they can use for website performance monitoring and also keyword research.  Learners will be walked through the process of Search Engine Optimisation and will learn how to set up a simple Google Ads Campaign.  Finally learners will see a demonstration of Google Analytics and will see some of the valuable data pertaining to customer behaviour that they can gain from the tool.

Online Live Interactive Webinar (not pre-recorded!) 

The duration of this programme is 2 hours with a 15 minute break. 

 

  • How to Change your Home Page
  • How to Add a News/Blog Item
  • How to Add or Remove Products
  • How to Change Prices
  • How to Put Products on Sale
  • How to Resize Images
  • How to Add Video
  • How to Add Products Features
  • How to Control Stock
  • How to Optimise your Content in WordPress for Search Engines
  • How to use Images for Improved SEO ranking
"Silver Hill Farm have engaged Optimum Results for several years to deliver tailor-made training programme both our senior and front-line managers. In times of exceptional growth, this training has been a tremendous success and exceeded all our expectations. One of the most significant impacts is the remarkably increased levels of employee engagement with all participants eager to improve themselves and their performance. The Optimum Results’ style of delivery ensured that we also enjoyed the experience along the way."
Michael Briody
Silver Hill Food

Get Started

Request a proposal for the Manage your WordPress Website Programme.









      The Manage your WordPress Website Programme FAQs

      Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

       

      We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

      This training programme has such a diverse range of modules, that you and your team will end the course with a full understanding of how to efficiently manage your WordPress website.

      Absolutely. All our sessions start with learning your objectives, and tailoring the sessions to meet these objectives.

       

      Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

       

      This course is bespoke to each organisation. Contact us today for a specific price for your organisation/team.

       

      Payment plans are also customised to suit you and your business.

      We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

       

      You also have direct access to your Trainers and Subject Matter Experts for the duration of the programme and beyond.

      Absolutely. Our range of delivery options ensure we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

      Understand how website traffic works and the basics of SEO and website optimisation to generate more traffic and grow your online sales. 

      Duration

      3 Hours

      Interactive Sessions

      Engaging Content

      Experienced Trainers

      Experts in their field

      Resources & Materials

      Reference notes

      Upcoming Training Dates

      – 9.30am, Wednesday 26th January 2022

      Price

      – €120

      This is an introductory level programme for business owners who want to understand how to grow their website traffic and ultimately grow their online sales.

      It is ideally suited for those who need to learn the basics of website optimisation and search engine marketing.

      In addition to helping to generate website traffic this programme, will give website owners more confidence in managing their website and their website provider.

      Business owners who want to drive traffic to their website and increase online sales.

      Organisations that want to drive awareness of their website and the resources available through their website.

      This short practical course will commence by introducing learners to a number of free tools and resources that they can use to firstly test the general performance of their site.  Learners will go on to learn about simple actions they can take to improve the visibility of their site in search engines for their target audience.  Learners will discover a list of valuable free tools that they can use for website performance monitoring and also keyword research.  Learners will be walked through the process of Search Engine Optimisation and will learn how to set up a simple Google Ads Campaign.  Finally learners will see a demonstration of Google Analytics and will see some of the valuable data pertaining to customer behaviour that they can gain from the tool.

      Online Live Interactive Webinar (not pre-recorded!) 

      The duration of this programme is 3 hours with a 10 minute break after each hour. 

       

      ·         Perform a website Performance audit

      ·         Understand the basics of a good website

      ·         Understand the simple extras that will drive more traffic to your website

      ·         How to Perform SEO (Paid and Organic)

      ·         Gain knowledge of free tools for keyword research

      ·         Be more capable and confident in monitoring its performance

      ·         Feel more confident speaking to your website designer about the performance and features of your website

      ·         Have a better understanding of Google Analytics and understand its value

      ·         How to set up a basic Google Ads Campaign

       

      "Silver Hill Farm have engaged Optimum Results for several years to deliver tailor-made training programme both our senior and front-line managers. In times of exceptional growth, this training has been a tremendous success and exceeded all our expectations. One of the most significant impacts is the remarkably increased levels of employee engagement with all participants eager to improve themselves and their performance. The Optimum Results’ style of delivery ensured that we also enjoyed the experience along the way."
      Michael Briody
      Silver Hill Food

      Get Started

      Request a proposal for the How to Drive Traffic to your Website Programme.









          The How to Drive Traffic to your Website Programme FAQs

          Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

           

          We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

          This training programme has such a diverse range of modules, that you and your team will end the course with a full understanding of how to effectively drive traffic to your website.

           

          Absolutely. All our sessions start with learning your objectives, and tailoring the sessions to meet these objectives.

           

          Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

           

          This course is bespoke to each organisation. Contact us today for a specific price for your organisation/team.

           

          Payment plans are also customised to suit you and your business.

          We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

           

          You also have direct access to your Trainers and Subject Matter Experts for the duration of the programme and beyond.

          Absolutely. Our range of delivery options ensure we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

          This fantastic new course equips your business with the tools to make an impactful pitch to potential investors on your business.

          Duration

          4 Days

          Interactive Sessions

          Engaging Content

          Experienced Trainers

          Experts in their field

          Resources & Materials

          Reference notes

          This training programme is an intensive 4 day programme covering important topics to ensure you are putting your best foot forward when pitching your business to Investors. Most business don’t get a second chance to pitch to Investors so this programme is designed to ensure you have the necessary information included in your pitch and you are presenting it as effectively as possible.

           

          Any Business Owner that is planning on pitching their business to Investors in the coming months.

           

          Participants will get a comprehensive understanding of the elements of a pitch that are important to Investors and learn how to communicate these elements as effectively as possible when presenting.

           

          The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

           

           – Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.


           – On-site Delivery at your business premises or at our state-of-the-art training rooms.

           

          This programme is delivered over 4 days, which can be spread out at times suitable for Participants.

          • Personal Presentation & Disposition.
          • Communicate with confidence and conviction.
          • Understand the Business you are in and what you are selling
          • What are Investors looking for?
          • Presentation ‘Tips & Tools’

           

          The Project:

          • The Business, the Product and the Benefits
          • Why this business and why will you be successful?
          • Target Markets & Customers (size & location/s)
          • Competitive Advantage / Value Proposition
          • Sales, Profit & Cash Requirement Forecasts
          • Investment required, ROI and Exit Strategy
          • Strong close / Convince me to invest!!!
          • Predict the questions you will be asked and your response?
          • Preparation / Rehearse / Test

           

          “Dragon’s Den” Presentations  

          • 15-minute pitch
          • 10-minute Q & A
          • (5-minute notes, scoring and turnaround)

          Including Pre Presentation Notes & Check Sheet and Post Presentation Scoring & Feedback Sheet with Video

          The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
          Kevin O’Connor
          Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

          Get Started

          Request a proposal for the Superior Investment Pitch Programme.









              The Superior Investment Pitch Training Programme FAQs

              Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

               

              We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

              The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

               

              We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

              Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

              Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

               

              Contact us today to discuss our pricing and payment options available.

               

              We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

               

              Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

               

              This short half day course equips your business with the tools it needs to get paid on time, and maintain a healthy cashflow.

              Duration

              Half Day

              Interactive Sessions

              Engaging Content

              Experienced Trainers

              Experts in their field

              Resources & Materials

              Reference notes

              This training programme provides participants with all the tools necessary to ensure that they can reduce their creditors payment cycle as much as possible and get paid promptly.

              Any businesses who have creditors and need to reduce the payment cycle for funds to flow more freely throughout their business.

              Participants will understand the stages at which they can monitor to maintain a healthy cashflow in their business from credit policies, credit checks, calculating debtor days, records and much more.

              Online Delivery via Zoom.

               

               

              This programme is delivered over 2 x 90 minute sessions with a short break in between.

               

              The Foundation Stones

              • Give Credit with Care. Have a Credit Policy with Clear Terms & Conditions.
              • Undertake Credit Checks.
              • Understand your customer’s T&Cs and get PO Numbers if required.
              • Ensure that EVERYTHING is Invoiced and Invoice promptly.
              • Debtor Days Calculation and keep up-to-date Records.
              • Review Debtors List at least every month.
              • Keep a record of customers’ Track Record for Payment.
              • Additional charges for late payment

               

              Collecting your Money !

              • ‘Act early & often’ / Reminder emails, letters & calls / Attitude & Disposition / ‘Reading the circumstances’.
              • Understand the critical elements of conversations and ‘tools of collection’
              • Obtain payment of undisputed amounts.
              • Personal visits and Sales people involvement
              • The cost, time and other impact of disputed debt collection
              • Resolve disputes / Arbitration / Assessment by industry expert
              • Settlement / Agreement for Payment
              • Cut off point decision / Lost relationship Rules for Additional Action:

              – Recovery of goods

              – Damage limitation

              – Debt collection agents

              – Legal Action

               

              Review Summary and Action Plan

              The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
              Kevin O’Connor
              Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

              Get Started

              Request a proposal for the Cash Collection Programme.









                  The Cash Collection Training Programme FAQs

                  Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                   

                  We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

                  The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

                   

                  We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                  Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                  Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                   

                  Contact us today to discuss our pricing and payment options available.

                   

                  We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                   

                  Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                   

                  This long-established training programme is designed to provide non-financial managers with a basic understanding of the critical issues

                  Duration

                  Half day workshop, 3 X 1 hour modules

                  Interactive Sessions

                  Engaging Content

                  Experienced Trainers

                  Experts in their field

                  Resources & Materials

                  Reference notes

                  Upcoming Training Dates

                  – 9.30 am, Wednesday 19th January 2022

                  Price

                  – €140

                  This long-established training programme is designed to provide non-financial managers with a basic understanding of the critical issues.

                  Business Owners and Managers of any size in any sector who wish to develop Financial Awareness to optimise the performance of their business over the next two years.

                  Participants will gain an understanding in dealing with Business Accounts, Budgetary and Financial Management. Participants will also gain the ability to develop and understand your businesses Profit & Growth Plan.

                  Online Interactive Workshop delivered by our experienced Trainer via Zoom.

                  Half day workshop, 3 X 1 hour modules (with 2 X 10 minute breaks).

                  • Introduction, Programme Overview and Objectives
                  • The Language of Business Finance
                  • How Funds Flow through your business
                  • Understanding Financial Reports
                  • Key Financial Performance Indicators
                  • Addressing the Implications of COVID Payments or Grants
                  • Review Costings and Pricing
                  • Developing your Financial Dashboard Summary and a Profit & Growth Plan


                  Participants will receive the training materials and financial planning templates in advance and will be invited to have their Business Accounts with them during the training programme. Additional training and or mentoring may be availed of subsequently to continue skills development in this essential aspect of business management.

                  The cost of this online open course is €140 per business +VAT.


                  (This covers attendance from up to 2 participants from each business).

                  “We have recently completed a Strategic Business & Finance programme for SME Managers with the Optimum Results Team. Their practical, experienced, and hands-on approach has helped us enormously in building our Strategic Plan for the next phase of our growth and development. We are very happy to recommend them”
                  Therese Malanaphy
                  M-Tec Engineering
                  “The Financial Capability Programme literally has saved our business. The course was very beneficial, and the mentoring aspect made sure I followed through and addressed the awkward questions and took action. I am so glad I did it. The Mentor had the patience of a saint and I’m so grateful. The Mentor was so easy to talk to and structured things when my head was spinning with the information.”
                  Caitriona Henry
                  The Right Catering Company

                  Get Started

                  Sign up for the Essentials of Finance Awareness & Management Programme.









                      Financial Awareness and Management Programme FAQs

                      Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                       

                      We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

                      This training programme is designed to deliver all the essential knowledge you will need for you and your team to end the course with a full understanding of how finances work in your company.

                      Absolutely. All our sessions start with learning your objectives, and tailoring the sessions to meet these objectives.

                       

                      Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                       

                      Please make your Booking via the Enrol Me button above. All bookings will be confirmed via email.  

                      We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                       

                      You also have direct access to your Trainers and Subject Matter Experts for the duration of the programme and beyond.

                      Absolutely. Our range of delivery options ensure we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                      This brand new innovative programme from Optimum Results provides you the power to manage and measure your distribution channels/re-sellers more effectively.

                      Duration

                      Bespoke Programme

                      Interactive Sessions

                      Engaging Content

                      Experienced Trainers

                      Experts in their field

                      Resources & Materials

                      Reference notes

                      This training programme sees us partner with our sister company Customer Perceptions (specialists in market research) to bring to you a 360 all encompassing programme to accelerate your sales.

                       

                      Our experience shows us that Distributors/Re-Seller businesses face a unique challenge in ensuring that their sellers are promoting their products to the highest standards that you expect.

                       

                      This programme allows you to measure your distribution channels through a process of consultation, training, mystery shopping audits and reporting.

                      Any businesses who work with agents, stockists, re-sellers or distributors to sell their products.

                      The key outcomes of this programme are:

                      1. Increase sales and profit margins
                      2. Improve reputation and brand image
                      3. Increase customer satisfaction and Net Promotor Scores
                      4. Entice new re-sellers with this competitive offering
                      5. Eliminate waste costs
                      6. Streamline product knowledge training and updates
                      7. Encourage long-term partnerships with re-sellers

                      The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

                       

                       – Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required


                       – On-site Delivery at your business premises or at our state-of-the-art training rooms.

                      This programme is tailored to each individual client,  Depending on your requirements we can create this programme based on your company’s needs and timeline.

                      Our programme is bespoke to your own individual needs. Talk to us today about how we can tailor the programme to solve your unique challenges.

                       

                      Below are some of the steps we will use to do this:

                       

                      1. Buy In  we can facilitate win-win co-operation and agreement of your re-sellers to be part of the programme.
                      2. Measurements  – through our expert mystery shopping panel, we can measure and record current levels of compliance (including product knowledge, POS visibility and customer service) throughout your network to establish where improvements are needed and tailor the programme to meet these challenges.
                      3. Training Programme Design – Our specialist Online Training Team ( www.SeamsCloud.com ) will help design and produce appropriate product/technical online training modules for your re-seller staff. Training can be at different levels (floor staff, line management, higher management). 
                      4. Training Delivery – We will host the online training process in co-operation with your re-sellers and provide help desk services for the trainees. All relevant staff members will be issued with unique log in information to access their bespoke training modules at any time, on any device.
                      5. Reporting – You will also have a quick reference dashboard of training activity, results and progress to evaluate the success of the programme and your Return on Investment. You will also have access to a mystery shopping reporting dashboard to have instant access to KPIs.
                      The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
                      Kevin O’Connor
                      Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

                      Get Started

                      Request a proposal for the Weakest Link Training Programme.









                          The Weakest Link Training Programme FAQs

                          Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                          We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

                          The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

                           

                          We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                          Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                          Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                           

                          Contact us today to discuss our pricing and payment options available.

                           

                          We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                           

                          Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                           

                          The Professional Business Advisorys Programme (PBA) is an “International Best Practice” training programme which will equip your staff with the competencies to bring real added value to your SME clients.

                          Duration

                          7 full day workshops

                          Interactive Sessions

                          Engaging Content

                          Experienced Trainers

                          Experts in their field

                          Resources & Materials

                          Reference notes

                          The Professional Business Advisor (PBA) is a specialist training programme designed to build the competencies (knowledge, skills, attitude & behaviour) of the client engaging staff of Business Development Agencies. Equally, it is appropriate for any personnel working in the field of Advising, Facilitating or Mentoring SME Managers to optimise the performance of their businesses.

                           

                          Following a rigorous peer review in 2015, PBA was classified by the EU’s Training Foundation (ETF) as an “International Best Practice Programme”. Delivered by experienced and well qualified trainers in the specialist field of SME Development, PBA has been enjoyed by participants in several Countries.

                          This programme is suitable for any personnel working in the field of Advising, Facilitating or Mentoring SME Managers to optimise the performance of their businesses.

                          On completion of the training participants will have:

                          1. A good understanding of the SME sector and SME Management behaviours and needs.
                          2. An excellent understanding of the holistic business model as a framework for business performance, analysis and planning.
                          3. Significantly improved ability to identify ”value added” opportunities for your clients.
                          4. Confidence to engage in business discussion with clients about performance and development.
                          5. A good understanding of the key disciplines of business.
                          6. A good understanding of the process of SME growth and development of the process of facilitating SME Management thinking and decision making.
                          7. Completed a work-book assignment/Client Case Study to the standard required to be awarded the “Advanced Certificate in Client Business Development”.

                          The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

                          1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.
                          2. On-site Delivery at your business premises or at our state-of-the-art training rooms

                          7 full day workshops will be completed over a period of time to suit your schedule.

                          This programme consists of the below modules:

                           

                          Module 1 – The SME World/The role of the Advisor
                          – The World of the Entrepreneur

                          – SME Owner Managers

                          – Developing Open Relationships

                          – Ownership and Bonding Management

                          – Tips, Tools, Templates and Records

                          – Managing Client Engagement

                           


                          Module 2 – Strategic Planning/Leadership/Business Planning (Role Play 1)
                          – Strategic Planning for SME’s

                          – Cascading the Plan to Operational Level

                          – Business Plans that Work Leading

                          – Managing the Implementation Process

                          – Role Play

                           


                          Module 3 – Business Analysis & Governance
                          – Analysing the Business

                          – Analysis Models

                          – Holistic Business Model

                          – Case Study

                           

                          Module 4 – Business Finance

                          – Understanding the Financial Cycle

                          – Reading Financial Reports

                          – Costing and Pricing

                          – Analysing Accounts Exercise

                           

                          Module 5 – HR & People

                          – Legal Implications of Employing People

                          – Managing People in SME Environment

                          – Monitoring Performance

                          – Performance Management

                           

                          Module 6 – Communication & Marketing

                          – Optimising Business Performance

                          – Marketing Planning for SME’s

                          – Developing Value Propositions

                          – eMarketing and Selling

                          – Evaluating Impact of Marketing Investment


                          Module 7 – Operations, Quality Supply Chain/Innovation

                          – Process Planning

                          – Sourcing and Managing Supply Chain

                          – Quality Systems and Processes

                          – Introducing Innovation

                          – Efficiency Monitoring and Planning

                           

                          Workshop 8 – Personal Development

                          – (Role Play 2)

                          – Personal Action Plans

                          – Converting Learning Into Action

                          – Time and Resource Management

                          – Role Play 2

                          – Evaluation

                          2020 sees us commence our third round of Management and staff Development Programme with Optimum Results (Dundalk). The first, was a 12 Day programme for Divisional Managers and Supervisors and the second was a more advanced programme for our senior managers, utilising the findings and observations from Prog 1. Our new programme combines basic level First Line Management training with continuing up skilling of our Middle and Senior Team. The feedback from Optimum Results; training is always very positive, and all participants agree that results exceed our expectations.
                          Philip Fagan
                          Kellett’s/Respa Beds

                          Get Started

                          Request a proposal for the Professional Business Advisors Programme.









                              The Professional Business Advisors Programme FAQs

                              Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                               

                              We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

                              The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.

                               

                              We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                              Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                               

                              Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                               

                              Contact us today to discuss our pricing and payment options available.

                               

                              We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                               

                              Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                               

                              With remote working now a popular element of most business’ employee offering, this course will ensure all your staff, whether office-based or home, have the correct workplace set-up.

                              Duration

                              30 mins per employee

                              Interactive Sessions

                              Engaging Content

                              Experienced Trainers

                              Experts in their field

                              Resources & Materials

                              Reference notes

                              Our Ergonomics assessments are delivered by our experienced Health and Safety Trainers to your staff online whether remote or in their home office. 

                               

                              These assessments go through a series of checklists with your staff members to evaluate their current set-up and identify any issues that need to be addressed.

                               

                              A final report on all assessments is then delivered to your business at the end of the evaluation process.

                              All desk-based employees in your organisation should have their work set-up evaluated.

                              At the end of the programme, you will be provided with an in-depth report as to how effective and compliant your employees work station area is.

                              The assessments are conducted online at a scheduled time convenient to your employees work schedule.

                              Each assessment lasts only 30 minutes approximately.

                              These assessments cover a wide range of areas including:

                               

                              • Monitor or VDU/DSE

                              • Work chair

                              • Work surface or desk

                              • Keyboard

                              • Actual work setting (noise, heat and humidity, space requirements, lighting and radiation)

                              • Employee’s computer interface (the software should be suitable and easy to use )

                              Silver Hill Farm have engaged Optimum Results for several years to deliver tailor-made training programme both our senior and front-line managers. In times of exceptional growth, this training has been a tremendous success and exceeded all our expectations. One of the most significant impacts is the remarkably increased levels of employee engagement with all participants eager to improve themselves and their performance. The Optimum Results’ style of delivery ensured that we also enjoyed the experience along the way.
                              Philip Fagan
                              Kellett’s/Respa Beds

                              Get Started

                              Request a proposal for the Ergonomics Assessments









                                  Related Courses

                                  The Ergonomics Assessments FAQs

                                  Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                                  We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

                                  The fantastic thing about mentoring, and all our programmes, is that they are completely customised to meet your specific objectives. Our programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.

                                  We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need

                                  Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                                  Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                                  Contact us today to discuss our pricing and payment options available.

                                  We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                                  Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                                  Customer Service Skills are a critical component for any successful business. At Optimum Results we have a range of options to suit you and upskill your team on their customer service skills.

                                  Duration

                                  Bespoke - ranging from 45 minute eLearning modules to 3 day intensive programmes.

                                  Interactive Sessions

                                  Engaging Content

                                  Experienced Trainers

                                  Experts in their field

                                  Resources & Materials

                                  Reference notes

                                  Having good customer service skills really sets your company above the competition.  At Optimum Results we understand that the most suitable training programme for you is dependant on many factors such as organisation set up, hierachy, type of customers, current staff skillset etc.

                                   

                                  Because of this, we now provide a range of options when it comes to upskilling on customer service. These include the following:

                                  1. Short eLearning modules to act as a refresher and compliance check for your staff members.
                                  2. 3 hour intensive workshops to really get to know your customer and help your staff members deal with them accordingly.
                                  3. 2 day intensive training programmes to equip your managers/supervisors with the necessary skills to empart their knowledge to frontline staff members.

                                  Not only do we offer the above, but we also provide a design service, where we build the programme to suit your specific customer and staff members.

                                   

                                  Our programmes are adapted to suit all levels of employees. From frontline staff members, to Supervisors, Managers, and Directors.  The training is tailored for all levels and all industries.

                                  On completion of the training participants will:


                                  • Have a good understanding of the needs and priorities of your typical customers and customer segments.
                                  • Have a better understanding of the current customers’ experience and perceptions …and how to improve it.
                                  • Understanding of the power and the impact of effective communication & listening skills combined with correct attitude & behaviour.
                                  • Improve profitability through Cross Selling and Up Selling.
                                  • Develop a Personal and Team Action plan to continue improvement programme following the training programme (Staff, Supervisors & Line Managers).

                                  Our delivery method varies depending on who the participants are. However this programme can be delivered face-to-face, online, or through a blended format.

                                  Course Duration is dependant on the participants, and exact requirements of the business, however this ranges from a short 45 minute eLearning module to a 2 day intensive programme.

                                   

                                  Course content is bespoke to Participants requirements but can include:

                                   

                                  • Overview and objectives of the programme
                                  • Facilitated exploration of personal customer service experiences
                                  • Exploration of current work practices & challenges (including the main findings of the mystery-shop reports)
                                  • Who are our customers, what are their needs and what do we sell?
                                  • The core skills of Superior Customer Care
                                  • Essential elements of Communication
                                  • Asking Good Questions and LISTENING
                                  • Workbook and ACTIONS plan
                                  • Facilitating customer thinking & decision making
                                  • Brief client engagements / Rapport & Relationships
                                  • Cross Selling and Up Selling
                                  • Manging Difficult Customers & Complaints
                                  • Personal Attitude, Thinking & Disposition
                                  • Personal and group ACTIONS PLAN
                                  • Part 3: Follow up & Review session
                                  • Summary / Workshop Evaluation / Close

                                  The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
                                  Kevin O’Connor
                                  Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

                                  Get Started

                                  Request a proposal for the Customer Service Skills Programme.









                                      The Customer Service Skills Programme FAQs

                                      Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                                       

                                      We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

                                      The fantastic thing about mentoring, and all our programmes, is that they are completely customised to meet your specific objectives. Our programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.

                                       

                                      We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                                      Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                                       

                                      Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                                       

                                      Contact us today to discuss our pricing and payment options available.

                                       

                                      We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                                       

                                      Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

                                       

                                      Negotiation Skills can be critical to some organisations. Having your team equipped with the power to negotiate deals/contracts effectively can result in a healthy return on investment.

                                      Duration

                                      1 full day workshops

                                      Interactive Sessions

                                      Engaging Content

                                      Experienced Trainers

                                      Experts in their field

                                      Resources & Materials

                                      Reference notes

                                      Poor negotiation skills can have such a devastating impact to your organisations bottom line. This training programme allows you to understand the negotiation process, and the elements of good negotiation skills.

                                       

                                      This course will prepare you for  making those critical business negotiations whether they are on a daily basis, or ad-hoc contracts critical to your business.

                                      Owners and Manager of businesses of any size in any sector who wish to develop their negotiation skills.

                                      Participants should finish the course with a firm understanding of what the negotiation process is, the various steps along the way, and the skills needed to make positive negotiations in business.

                                       

                                      The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

                                       

                                      1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required
                                      2. On-site Delivery at your business premises or at our state-of-the-art training rooms

                                      All courses are bespoke to your business needs, however we envisage this course being delivered over 1 full working day.

                                      Course modules will include the below:

                                       

                                       – Understanding the negotiation process.
                                       – What makes a good negotiator?
                                       – Good communications.
                                       – Listening and questioning techniques.
                                       – Structured negotiation techniques.
                                       – Tactics and tips.

                                      As part of a growth & development strategy in our Company, we embarked on a programme of upskilling our Line and Divisional Supervisors and Managers. In this light, we engage with Optimum Results in 2019 with whom we had worked previously. We have now very satisfactorily completed the first phase and commencing a more complex Phase II which integrates Line and Senior Management Training. We are hugely pleased with the Optimum Results team who put a special effort into understanding our Company needs and achieving the desired outcomes.
                                      Peter G McCaughey
                                      IJM Timber Engineering Ltd Monaghan

                                      Get Started

                                      Request a proposal for the Effective Negotiation Skills Programme.









                                          The Effective Negotiation Skills Programme FAQs

                                          Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

                                           

                                          We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients

                                          The fantastic thing about all our programmes, is that they are completely customised to meet your specific objectives. Our programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.

                                           

                                          We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

                                          Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

                                           

                                          Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

                                           

                                          Contact us today to discuss our pricing and payment options available.

                                           

                                          We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

                                           

                                          Absolutely. Our range of deliver options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.