Critical & Practical Skills for Managers

The Critical Business Skills programme is designed to empower individuals from non-business backgrounds to reach their full potential and transition into middle management roles. This course focuses on developing essential business skills that drive economic development and productivity within organisations. 

Participants will engage in self-reflection to evaluate their personal performance and professional growth, assessing their strengths, characteristics, and skills that influence workplace effectiveness. They will create strategies to enhance personal and organisational strengths while effectively managing weaknesses. 

Additionally, the programme emphasises the development of vital leadership and management skills necessary to maximise team contributions. Negotiation skills, which are crucial in various business contexts—including contracts, deal-making, employment discussions, team building, and conflict resolution—will be a central focus. By the end of the course, participants will be equipped to understand, accommodate, and manage individual differences through constructive negotiations.

This course is aimed at those with non-business backgrounds. It is is designed to evolve digital, transversal, management and leadership skills. Participants will grow the fundamental skills necessary to adjust with market trends and prepare for the future.

Upon successful completion of this course, participants should be able to: 

– Understand the relevant business regulations and legislation. 

– Achieve key analytical, critical thinking, negotiating and leadership skills required for business success. 

– Critically examine the national and global business environments to identify market needs and trends.

The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include: 

Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and has been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.

On-site Delivery at your business premises or our state-of-the-art training rooms.

2 x half day sessions

Modules include:

– Marketing Analytics and Research

– Organisation Psychology and Analysis

– Leading and Managing People

– Management Skills

– Critical Thinking

– Negotiation Skills