Communication Skills For Managers

9:30am – 12:30pm

€59

SOLD OUT!

The participants will be provided with a practical introduction to effective workplace communication, with a focus on helping managers communicate clearly, listen actively and support stronger collaboration across their teams.

The course is delivered over one 3 hour session.

Overview

This is an introductory level programme for managers, supervisors, team leaders and professionals who want to improve how they communicate with staff, colleagues and wider teams in a workplace setting.

Strong communication is one of the most valuable skills a manager can have. Whether leading teams, handling expectations, resolving issues, giving direction or supporting collaboration, the ability to communicate clearly and professionally has a direct impact on productivity, morale and workplace culture.

This course will introduce participants to the principles of clear and effective communication. It will focus on structuring messages, listening actively, adapting communication style, managing conversations professionally and communicating expectations with confidence.

The programme is ideally suited for managers and team leaders who want to reduce misunderstandings, improve collaboration, strengthen working relationships and support a more positive and productive team environment.

Participants will gain a clear baseline understanding of how effective communication supports better management, clearer direction, stronger engagement and improved day-to-day working relationships.

Who Should Attend?

Managers who are responsible for leading teams, giving direction and managing expectations.

Supervisors and team leaders who communicate regularly with staff and support day-to-day performance.

Professionals who work cross-functionally and need to communicate clearly with different departments, teams or stakeholders.

Staff who want to improve their workplace communication skills and build confidence in professional conversations.

Organisations that want to improve communication standards, reduce misunderstandings and support stronger collaboration across teams.

Anyone who wants to communicate more clearly, listen more effectively and handle workplace conversations with greater confidence.

Learning Outcomes

This short practical course will introduce learners to the key principles of clear, confident and effective workplace communication. Learners will explore how communication affects team performance, productivity, morale, trust and collaboration.

Participants will gain an understanding of how to structure messages clearly, provide instructions and direction, communicate expectations and adapt their communication style to different audiences. The course will also look at the importance of active listening and how managers can use listening skills to build understanding, reduce confusion and support stronger relationships.

Learners will consider practical examples of workplace communication, including managing professional conversations, communicating change, providing feedback, handling misunderstandings and supporting collaboration across teams. They will also explore the role of written communication and how clear written messages can reduce delays, confusion and avoidable issues.

The course will outline simple steps managers can take to improve communication in everyday interactions. This may include preparing messages more carefully, checking understanding, listening with empathy, adapting tone and language, and creating space for more open and constructive conversations.

Participants will also consider why communication matters now, particularly in busy workplaces where poor communication can quickly lead to misunderstandings, delays, low morale, conflict and reduced productivity. Managers who communicate clearly, listen effectively and understand their teams on a human level are often better positioned to build trust and improve performance.

By the end of the session, participants will have a stronger understanding of effective management communication, how to communicate expectations more clearly, and how to support better collaboration, stronger relationships and improved workplace outcomes.

Delivery Method

Online Live Interactive Webinar

Course Duration

The duration of this programme is 3 hours with a 10 minute break after each hour.