Optimum Results offers two levels of Essentials of Employment Law training programmes. 

Programme A: 2 X Half Days for Supervisors and Line Managers “Essential Elements of Employment Law” 

Programme B: 4 X Half Days for Business Managers “Good HR Practices and Essential Elements of Employment Law” 

Depending on your organisation, and the seniority of staff members attending, we can decide which option is best suited, and further adapt it to suit your business needs.

This programme offers two levels, making it suitable for Supervisors/Line Managers or Business Managers. 

We also cater to managers at both higher and lower levels. Contact us today to discuss the key elements most relevant for your team’s learning needs

This course ensures employees at all levels can deepen their understanding of employment law and HR issues, enabling them to effectively handle any challenges that arise on a day-to-day basis.

Onsite or Online

The Programme will be delivered using a mix of methods including: 

Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and has been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for participants. Participants’ confidentiality can be maintained using individual Breakout Rooms where participants can talk on a one-to-one basis with the trainer as required.

On-site delivery at your business premises or at our training room.

The training programme consists of a series of 2 or 4 half day sessions. These can also be delivered in an intensive workshop of 1 or 2 days if required.

All our courses start with a consultation to identify your key challenges, allowing us to design a programme tailored to meet your specific needs. 

The typical areas covered in Essential Elements of Employment Law include: 

– Introduction to Human Resources (HRM and HRD).

– Learn best practices in Recruitment & Selection, onboarding, and contract management.

– Master Performance Management, including KPIs, reviews, and feedback.

– Leave Entitlements, Wages, Data Protection, and Employment Equality.

– Understand disciplinary, grievance, and termination procedures.

– Key aspects of Employment Law, employer-employee obligations, and statutory requirements. 

– Learn about remote work policies and legal considerations for Working from Home.

The Critical Business Skills programme is designed to empower individuals from non-business backgrounds to reach their full potential and transition into middle management roles. This course focuses on developing essential business skills that drive economic development and productivity within organisations. 

Participants will engage in self-reflection to evaluate their personal performance and professional growth, assessing their strengths, characteristics, and skills that influence workplace effectiveness. They will create strategies to enhance personal and organisational strengths while effectively managing weaknesses. 

Additionally, the programme emphasises the development of vital leadership and management skills necessary to maximise team contributions. Negotiation skills, which are crucial in various business contexts—including contracts, deal-making, employment discussions, team building, and conflict resolution—will be a central focus. By the end of the course, participants will be equipped to understand, accommodate, and manage individual differences through constructive negotiations.

This course is aimed at those with non-business backgrounds. It is is designed to evolve digital, transversal, management and leadership skills. Participants will grow the fundamental skills necessary to adjust with market trends and prepare for the future.

Upon successful completion of this course, participants should be able to: 

– Understand the relevant business regulations and legislation. 

– Achieve key analytical, critical thinking, negotiating and leadership skills required for business success. 

– Critically examine the national and global business environments to identify market needs and trends.

The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include: 

Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and has been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.

On-site Delivery at your business premises or our state-of-the-art training rooms.

2 x half day sessions

Modules include:

– Marketing Analytics and Research

– Organisation Psychology and Analysis

– Leading and Managing People

– Management Skills

– Critical Thinking

– Negotiation Skills

• The Optimum Results Women Managing Business Series has evolved from over 26 years of experience working with women business managers. “Designed and Delivered by Ambitious & Dynamic Women for Ambitious & Dynamic Women,” these programmes provide a unique and effective approach to enhancing business and career opportunities for women across diverse industries globally. 

Recognising that core business management skills are essential for all, this series specifically addresses the unique challenges women face in the business environment. The programme empowers participants to overcome these barriers and thrive in their entrepreneurial journeys. 

The Women Managing Business Series focuses on developing management skills through three foundational pillars: 

• Managing Self – Cultivating personal growth, confidence, and self-awareness. 
• Managing Business – Strengthening strategic thinking and operational effectiveness. 
• Digital Fluency – Equipping participants with essential digital skills to excel in today’s technology-driven environment. 

Through these targeted areas, the programme aims to empower women to achieve their full potential in business leadership

Women who wish to start their own business and manage its early phase growth or Women managing an established business which has potential for significant Growth & Development (including exports).

The Women Managing Business Series empowers participants with essential learning outcomes to support their professional growth. Attendees will enhance their self-awareness and leadership skills, improve business management techniques, and learn strategies for achieving work-life balance. The programme also fosters digital competence and provides networking opportunities with fellow women entrepreneurs, helping participants build resilience and adaptability in a changing business landscape. Ultimately, attendees will emerge as confident leaders, equipped to drive positive change within their organisation.

The Optimum Results training webinar workshops are interactive, participative, engaging and enjoyable with modular content delivered by experienced and qualified subject experts. 

• Three-hour modules are delivered in two 90-minute blocks with a 15-minute break. 
• Training focuses on building practical skills required by the Participants and assists in the conversion of knowledge into action. 
• Training materials, templates and the programme workbook are of a high standard and are sent to Participants a few days in advance of each module. 
• Networking, peer support and collaboration is facilitated and encouraged to continue far beyond the duration of the training and, as with all Optimum Results’ training programmes, Participants may avail of a “Help Desk” to address any particular challenges or issues. 
• An optional module “The Working Mother’s Tool Kit” may be included, and the programme may be adapted to be sector-specific involving appropriate sector expertise.

This training programme consists of up to 8 online sessions, with mentoring and offline learning included. 

The duration can be adapted to suit the clients needs, however we recommend a time-frame of 12 weeks to complete the full course.

Programme Format

The Women in Business Series consists of a choice of two programmes: 

1. The Female Entrepreneur (Early Phase Small Business Management) 

• Target Audience: Women who wish to start their own business and manage its early phase growth 
• Group Size: Up to 20 participants 
• Programme Structure: 6 X 3 hr live stream, weekly interactive webinar workshops with 10 hours of offline learning and planning. Additional supports include reference material, recommended reading, YouTube clips, practical tips and tools, the programme workbook which facilitates the conversion of knowledge into relevant action plus personal and business planning templates. 
• Programme Output: A Business and Personal Plan for Success 

2. Women Managing Growing Businesses (Growth & Development) 

• Target Audience: Women managing an established business which has the potential for significant Growth & Development (including exports) 
• Group Size: Up to 15 participants Program Structure: 8 X 3 hr live stream, weekly interactive webinar workshops with 3 X online AV mentoring sessions per Company/Management Team. To get the best from the programme, participants (or team) should allocate at least one additional hour each week to review the training and reference material, recommended reading, YouTube clips, practical tips & tools. In addition, a programme-specific workbook facilitates the conversion of knowledge into action, and a personal development plan and provides a template for a Strategic Business Growth & Development programme for the business. 
• Program Output: As this programme is classified by the European Training Foundation (ETF) as being an “International Best Practice Programme” ” participants/Company Teams who submit a Strategic Plan for Growth & Development of an appropriate standard will be awarded a tri-branded “Advanced Certificate in SME Management Practice” (ETF, Human Resource Excellence and the Business Development Agency)

Our IGNITE™ programme is a long established, successful, EU award winning training programme to build the competencies of supervisors, 1st line and middle managers. Tailored to meet the unique needs of each business and participant. The IGNITE™ programme consistently meets its primary objective which is to improve the performance of the organisation through improving the performance of people.

Programmes specifications can reflect sector-specific requirements and include elements delivered by industry experts or client personnel, as may be appropriate.

IGNITE™ is one of three programmes delivered by Optimum Results which are classified by the EU’s Training Foundation (ETF) “International Best Practice Programme” and participants who produce an appropriate learning output can be awarded an ETF “Certificate in Line Management Practice”.

Middle and Line Managers of all industries and sectors, who are responsible for a team.

Each IGNITE™ programme is tailored to suit client’s training needs, budget and work schedules. Course content and key areas of emphasis are agreed prior to the programme commencing.

As well as learning the essentials of a wide range of business subjects, participants build management confidence, strategic thinking, problem solving, productivity, effective communication, innovation and management competencies.

The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.

On-site delivery at your business premises or at our state-of-the-art training rooms.

Typically, six or seven full day workshops (or 12/14 half days) are spread over six months to minimise work disruption to the business and optimise learning / change implementation.

This programme is fully designed to meet each Client’s requirements. Modules covered include: 

Understanding & Managing Self 

– Programme Overview and Objectives 

– The Supervisors’ and Managers’ role 

– Leadership & Management Profiles 

– Key Skills of Supervisors & Line Managers 

– Managing Time & Stress 

– Problem Solving 

Management & Leadership 

– Understanding everyone’s Roles and Responsibilities 

– When to Manage and When to Lead 

– Effective Delegation 

– Effective Communication 

– The Power of Workplace and Organisation Culture 

– Communicating with Staff 

Managing & Developing People 

– Personality Types and their Effect on Relationship Building 

– Managing Underperformers and Difficult People 

– Communication & Critical Conversations 

– Competencies: Knowledge, Skills, Attitudes and Behaviours 

– Motivating for Performance, Giving & Receiving Feedback 

– Identifying Needs and Agreeing on Actions / Change and Development 

– Understanding the Principles of Performance Management – Essential elements of Labour Law (equality, harassment bullying) 

Internal & External Customer 

– Who are our Customers (Internal & External)? 

– My role in the Customer Experience 

– The Foundation Stones of Marketing 

– What is our Competitive Advantage? / USP? 

– Adding Value and Superior Performance 

– How does our customer define Quality, Reliability, Service & Value 

– Customer Care and Relationships Management 

Understanding Costs, Budgets and Finance 

– Your role in Managing Costs 

– Elements of Lean 

– Undertaking a Cost Reduction Audit 

– Understanding Efficiency and the Impact on Performance 

– Identification and Eradication of Waste 

– Impact of mistakes and reworking the Financial Performance of the Business 

– Cost Management Case Study 

– Our Cost Reduction Plan 

Problem-Solving, Decision Making & Innovation 

– Problems, Solutions and Process 

– Problems We Experience and How They Arise 

– One-Off and Repetitive Problems 

– Becoming Informed and Clearly Defining the Problem 

– Lean Enterprise Techniques 

– Innovation & Creativity 

– Creating an Innovative environment 

– Special Projects and Project Management 

Personal Development, Positivity & The Work Environment 

– Personal Development, Thinking, Disposition and Attitude 

– Tracking & Monitoring Progress to Success 

– Conclude Work Based Assignments and tips for presentation (if applicable)