Influencing & Negotiation Skills

9:30am – 12:30pm

€59

SOLD OUT!

The participants will be provided with a practical introduction to influencing and negotiation skills, with a focus on helping learners communicate persuasively, understand different perspectives and work towards positive outcomes.

The course is delivered over one 3 hour session.

Overview

This is an introductory level programme for managers, leaders, professionals and staff who are involved in decision-making, stakeholder conversations, discussions or agreements.

Influencing and negotiation skills are valuable in many professional settings. Whether managing internal conversations, working with external stakeholders, agreeing priorities or finding solutions, the ability to communicate clearly and constructively can help create better outcomes.

This course will introduce participants to practical techniques for influencing others and negotiating effectively. It will focus on understanding stakeholder perspectives, presenting ideas clearly, building credibility and trust, managing differing viewpoints and maintaining professionalism during discussions.

The programme is ideally suited for professionals who want to build confidence in influencing decisions, managing conversations and achieving positive outcomes through clearer communication.

Participants will gain a clear baseline understanding of how effective influencing and negotiation can support stakeholder alignment, better decision-making and stronger professional relationships.

Who Should Attend?

Managers who influence decisions, priorities or ways of working within their organisation.

Leaders who negotiate internally or externally and need to manage discussions with confidence.

Professionals who manage stakeholder relationships and need to build alignment across teams or groups.

Staff who are involved in discussions, agreements, planning conversations or decision-making processes.

Organisations that want to strengthen communication, collaboration and positive outcomes across stakeholder conversations.

Learning Outcomes

This practical course will introduce learners to the key principles of effective influencing and negotiation. Learners will explore how communication, preparation, trust and credibility can shape the outcome of professional discussions.

Participants will gain an understanding of how to communicate persuasively, present ideas clearly and understand different stakeholder perspectives. The course will also look at how to build credibility, structure negotiation discussions and identify shared objectives.

Learners will consider practical examples of influencing and negotiation, including managing differing viewpoints, handling objections constructively and building mutually beneficial outcomes. They will also explore how professionalism, clarity and active listening can support more productive conversations.

The course will outline simple steps participants can take to strengthen influencing confidence. This may include preparing key messages, understanding the needs of others, asking better questions, managing tone and staying focused on shared outcomes.

By the end of the session, participants will have a stronger understanding of influencing and negotiation skills, how to manage discussions more effectively, and how to work towards positive outcomes with greater confidence and professionalism.

Delivery Method

Online Live Interactive Webinar

Course Duration

The duration of this programme is 3 hours with a 10 minute break after each hour.