Optimum Results

We are continuing to deliver our courses during Covid

This course ensures your team have the necessary skills to effectively communicate both internally and externally.

Duration

2 x 3 hr sessions

Interactive Sessions

Engaging Content

Experienced Trainers

Experts in their field

Resources & Materials

Reference notes

This course aims to develop the assertiveness and communication skills of participants so that they have greater confidence and power in their delivery.

This course is suitable for all employees and managers of any level in any industry.

The learning outcomes of this course is:

 

•   To have participants understand the advantages of assertive behaviour

•   To enable participants to take steps towards assertiveness

•   To enable participants to be effective communicators

•   To have participants understand how to say ‘no’

•   To enable participants to deal with difficult and aggressive behaviour

 

The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:


1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.


2. On-site Delivery at your business premises or at our state-of-the-art training rooms

The duration of this course is 2 half day sessions delivered over a period to suit the client.

Programme Outline

 

•   Purpose of assertive behaviour

•   Advantages to assertive behaviour

•   Be an effective communicator

•   Steps to assertiveness 

•   Passive, assertive and aggressive behaviour

•   Dealing with difficult and aggressive behaviour

•   How to say ‘no’

 

Silver Hill Farm have engaged Optimum Results for several years to deliver tailor-made training programme both our senior and front-line managers. In times of exceptional growth, this training has been a tremendous success and exceeded all our expectations. One of the most significant impacts is the remarkably increased levels of employee engagement with all participants eager to improve themselves and their performance. The Optimum Results’ style of delivery ensured that we also enjoyed the experience along the way.
Michael Briody
Silver Hill Foods Emyvale, Co. Monaghan

Get Started

Request a proposal for the Communication and Assertiveness Programme.









      The Communication and Assertiveness Programme FAQs

      Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

      We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

      The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.
      These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.


      We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

      Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
      Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
      Contact us today to discuss our pricing and payment options available.
      We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
      Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

      This course helps participants to define the concept of stress and to recognise its personal and organisational cost as well as staffs time management and productivity levels. It teaches participants to identify the causes of stress and its impact on work and life in general. It also explores a range of stress reduction techniques and practical, effective coping strategies.

      Duration

      1 x half day workshop

      Interactive Sessions

      Engaging Content

      Experienced Trainers

      Experts in their field

      Resources & Materials

      Reference notes

      To define the concept of stress and recognise the personal and organisational costs associated with high levels of stress.
      Identify the causes of stress and the impact on your work performance and life in general.


      Recognise the signs and symptoms of stress in both yourself and other people.


      Identify a range of stress reduction techniques and coping strategies.


      Utilise methods for coping and managing stress through the development of your own personal stress plan.

      This course can be customised to assist staff of all levels. Practical and relatable examples and case studies are included to allow participants to get a better understanding of a circumstances. As well as providing all staff with the tools to deal with stress more effectively and also their time.

      The aim of this half-day workshop is to help participants to define the concept of stress and to recognise its personal and organisation cost. It teaches participant to identify the causes of stress and its impact on work and life in general. It also explores a range of stress reduction techniques and practical, effective coping strategies.

      The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:


      1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required
      2. On-site Delivery at your business premises or at our state-of-the-art training rooms

      1 half day workshop

      Course Objectives:


      • Define the concept of stress and recognise the personal and organisation costs associated with high levels of stress
      • Identify the causes of stress and the impact on your work performance and life in general
      • Recognise the signs and symptoms of stress in both yourself and other people
      • Identify a range of stress reduction techniques and coping strategies
      • Utilise methods for coping and managing stress through the development of your own personal stress plan

       

      Outline:


      • What causes stress?
      • What are the signs and symptoms of stress?
      • Recognising your own workplace stressors
      • The Well Being Scales – recognising stress in our lives
      • Differentiating between positive and negative stress
      • Stress and the human body – ‘flight or fight” response
      • Negative stress and impact on your own work performance and lives in general
      • Managing and Handling Stress

      The Optimum Results team has worked with our company on several management skills development projects. They have played a very significant role in both the development and the implementation of our successful strategic growth programme. We believe Optimum Results have played a very significant role in developing a more confident and competent Colourtrend team with a clear sense of their roles & responsibilities.
      Kevin O’Connor
      Colourtrend/ General Paints Ltd, Celbridge, Co. Kildare.

      Get Started

      Request a proposal for the Managing Time and Stress Workshop.









          The Managing Time and Stress Programme FAQs

          Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

          We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

          The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.

           

          These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.


          We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need

          Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

          Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

          Contact us today to discuss our pricing and payment options available.

          We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

          Absolutely. Our range of deliver options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.

          This programme is designed to assist managers to build on the skills introduced in our Managing People Programme.

          Duration

          1 full day training session

          Interactive Sessions

          Engaging Content

          Experienced Trainers

          Experts in their field

          Resources & Materials

          Reference notes

          The Managing Self and Personal Development Programme is geared towards participants who would like to improve and develop their professional abilities. Participants will master the skills in presenting, planning, communicating and delegating to others effectively.

          Front-line managers who wish to make a more effective contribution to the organisation.

          This programme is geared towards assist managers who wish to build on the skills introduced in our Managing People Programme. Participants will gain a greater understanding of their communication style and its impact on those they manage.

          The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:

          1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required
          2. On-site Delivery at your business premises or at our state-of-the-art training rooms

          1 full day training session.

          Modules will focus on:

           

          – Personality profiling

          – Managing your own performance

          – Planning cascade: strategy to action

          – Managing difficult people

          – Getting your point across

          – Effective teambuilding

          – Managing meetings

          – Presentation skills

          – Understanding other’s behaviour

          Silver Hill Farm have engaged Optimum Results for several years to deliver tailor-made training programme both our senior and front-line managers. In times of exceptional growth, this training has been a tremendous success and exceeded all our expectations. One of the most significant impacts is the remarkably increased levels of employee engagement with all participants eager to improve themselves and their performance. The Optimum Results’ style of delivery ensured that we also enjoyed the experience along the way.
          Michael Briody
          Silver Hill Foods Emyvale, Co. Monaghan

          Get Started

          Request a proposal for the Managing Self & Personal Development Programme.









              The Managing Self and Personal Development Programme FAQs

              Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.

              We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.

              The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.

               

              These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.

               

              We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.

              Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.

              Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.

              Contact us today to discuss our pricing and payment options available.  

              We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.

              Absolutely. Our range of deliver options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.